FAQ

Welcome to the BrookVibe  👋
Here you’ll find quick answers about orders, shipping, and payments.
If you still need help, just email us at brookvibe999@gmail.com — we’re happy to assist!

🏠 What is BrookVibe?

BrookVibe is a U.S.-based online home & lifestyle store founded by Rahul, offering stylish, high-quality, and affordable home essentials shipped across the United States.

🚚 Do you ship within the United States?

Yes, we currently ship to all U.S. states using reliable and tracked delivery services.

⏰ How long does shipping take?

Most orders arrive within 7–15 business days, depending on your location.
You’ll receive a tracking link via email once your order is shipped.

💳 What payment method do you accept?

We currently accept PayPal only for all orders.
PayPal ensures secure, fast, and protected payments — so your shopping experience is safe and simple.

🔁 What is your return policy?

You can request a return or refund within 15 days of delivery if your item is damaged or incorrect.
Just send us an email at brookvibe999@gmail.com with your order number and a photo of the issue.
We’ll review it and respond quickly.

🧾 How do I track my order?

Once your order is shipped, you’ll receive an email with a tracking number.
You can use that link anytime to check your delivery status.

👤 Who is behind BrookVibe?

BrookVibe was founded by Rahul, an entrepreneur from India passionate about design and home living.
We work with trusted suppliers to bring premium home products to customers across the United States.

📩 How can I contact you?

For all inquiries, please reach out to:
📧 brookvibe999@gmail.com
🏢 BrookVibe
United States

Thank you for shopping with BrookVibe — where comfort meets good vibes! 🌿